Portfolio

About me

Christine Komatsu

Senior Product Designer

I think it was my obsession with the X-Files that informed my product design career.

 

Like Mulder, I’m relentlessly curious, I follow where the evidence leads, and I’m obsessed with uncovering patterns that tell the real story.

 

And like Scully, I’m data-driven, methodical, and question assumptions including my own.

 

Product design is investigative work and I'm here for the messy, mission-driven problems that don't have easy answers (because the truth is out there!).

Work summary

DEC 2023 - Sep 2025

Senior Product Designer

Elevate K-12

Redesigned onboarding and implementation for school and district customers from the ground up, cutting time from months to weeks and boosting CSAT by 55% across both B2B and B2C.

Mar 2022 - Jun 2023

Senior Product Designer

CareRev

Took ownership of a core SaaS platform and made a real impact quickly. Cut support tickets by 60% in two months, streamlined roles and permissions, and got engineering, product, and design aligned.

Jun 2017 - Mar 2021

Senior Product Designer

Rosetta Stone

Worked across a pretty wide range: the core B2B product, an award-winning tutoring app, a custom Uber solution that beat adoption goals, and design work around preserving endangered languages.

Dec 2014 - Feb 2017

Senior UX Designer

projekt202

Delivered UX consulting across fintech, automotive, and cloud storage, shaping design direction across responsive web and native mobile through workshops and stakeholder alignment.

Feb 2014 - Mar 2014

Visual Designer (Contract)

9Slides

Created brand and marketing assets — website, custom icons, and more — at a small startup, presenting work directly to the CEO.

Jun 2011 - Nov 2013

Visual Designer

Jordan Crown Design

Worked at a small local agency designing WordPress sites and dabbling in php. Juggled client relationships, tight deadlines, and worked closely with developers to get designs built right.

Education

University of Washington, Seattle

School of Art, Division of Design

BA Design Studies - Concentration in human-centered design, interaction design, and visual communication design.

Skills

  • End-to-end design
  • Interaction design
  • Systems thinking
  • Product thinking and business alignment
  • Design systems and component libraries
  • User research and insights synthesis
  • Rapid prototyping and validation
  • Data-informed decision making
  • Cross-functional collaboration
  • Workshop facilitation
  • Stakeholder management
  • Accessibility (WCAG)

Tools

  • Figma
  • Sketch
  • Adobe Illustrator
  • Adobe Photoshop
  • Miro
  • Jira
  • Notion
  • Appcues
  • UserTesting.com
  • Maze
  • Sprig
  • FullStory

Hats

Sales person

Pitching and selling ideas to cross-functional teams and leaders, building the case for design decisions and getting buy-in from stakeholders who don't always speak the same language.

Educator

Leading stakeholders through the design process, tools, and methodology, making sure everyone understands not just what we're building, but why.

Negotiator

On roadmap, deadlines, priorities, lunch. Finding the middle ground between what's ideal and what's actually shippable.

Collaborator

Bringing PMs, engineers, and stakeholders together, capturing alignment and keeping projects moving.

Mentor

Supporting junior and mid-level designers through feedback, process, and the kind of stuff they don't teach in design school.

Portfolio

About me

Christine Komatsu

Senior Product Designer

I think it was my obsession with the X-Files that informed my product design career.

 

Like Mulder, I’m relentlessly curious, I follow where the evidence leads, and I’m obsessed with uncovering patterns that tell the real story.

 

And like Scully, I’m data-driven, methodical, and question assumptions including my own.

 

Product design is investigative work and I'm here for the messy, mission-driven problems that don't have easy answers (because the truth is out there!).

Work summary

DEC 2023 - Sep 2025

Senior Product Designer

Elevate K-12

Led design across B2B and B2C core products. Overhauled onboarding and implementation for school and district customers from the ground up, reducing timelines from months to weeks.

Mar 2022 - Jun 2023

Senior Product Designer

CareRev

Led design on the core B2B product, architecting a roles and permissions framework that drove a 30% reduction in manual implementation and created a new revenue opportunity.

Jun 2017 - Mar 2021

Senior Product Designer

Rosetta Stone

Senior design lead on high-impact products: a core B2B platform, an award-winning tutoring app, a custom Uber Rewards solution that beat adoption targets, endangered languages preservation, and more.

Dec 2014 - Feb 2017

Senior UX Designer

projekt202

Cross-industry UX consulting, with a focus on shaping design direction and leading end-to-end research for web and mobile experiences.

Feb 2014 - Mar 2014

Visual Designer (Contract)

9Slides

Created brand and marketing assets at a small startup, presenting work directly to the CEO.

Jun 2011 - Nov 2013

Visual Designer

Jordan Crown Design

Designed custom brochure sites for local businesses.

Education

University of Washington, Seattle

School of Art, Division of Design

BA Design Studies - Concentration in human-centered design, interaction design, and visual communication design.

Skills

  • End-to-end design
  • Interaction design
  • Systems thinking
  • Product thinking and business alignment
  • Design systems and component libraries
  • User research and insights synthesis
  • Rapid prototyping and validation
  • Data-informed decision making
  • Cross-functional collaboration
  • Workshop facilitation
  • Stakeholder management
  • Accessibility (WCAG)

Tools

  • Figma
  • Sketch
  • Adobe Illustrator
  • Adobe Photoshop
  • Miro
  • Jira
  • Notion
  • Appcues
  • UserTesting.com
  • Maze
  • Sprig
  • FullStory

Hats

Sales person

Pitching and selling ideas to cross-functional teams and leaders, building the case for design decisions and getting buy-in from stakeholders who don't always speak the same language.

Educator

Leading stakeholders through the design process, tools, and methodology, making sure everyone understands not just what we're building, but why.

Negotiator

On roadmap, deadlines, priorities, lunch. Finding the middle ground between what's ideal and what's actually shippable.

Collaborator

Bringing PMs, engineers, and stakeholders together, capturing alignment and keeping projects moving.

Mentor

Supporting junior and mid-level designers through feedback, process, and the kind of stuff they don't teach in design school.

Portfolio

About me

Christine Komatsu

Senior Product Designer

I think it was my obsession with the X-Files that informed my product design career.

 

Like Mulder, I’m relentlessly curious, I follow where the evidence leads, and I’m obsessed with uncovering patterns that tell the real story.

 

And like Scully, I’m data-driven, methodical, and question assumptions including my own.

 

Product design is investigative work and I'm here for the messy, mission-driven problems that don't have easy answers (because the truth is out there!).

Work summary

DEC 2023 - Sep 2025

Senior Product Designer

Elevate K-12

Led design across B2B and B2C core products. Overhauled onboarding and implementation for school and district customers from the ground up, reducing timelines from months to weeks.

Mar 2022 - Jun 2023

Senior Product Designer

CareRev

Led design on the core B2B product, architecting a roles and permissions framework that drove a 30% reduction in manual implementation and created a new revenue opportunity.

Jun 2017 - Mar 2021

Senior Product Designer

Rosetta Stone

Senior design lead on high-impact products: a core B2B platform, an award-winning tutoring app, a custom Uber Rewards solution that beat adoption targets, endangered languages preservation, and more.

Dec 2014 - Feb 2017

Senior UX Designer

projekt202

Cross-industry UX consulting, with a focus on shaping design direction and leading end-to-end research for web and mobile experiences.

Feb 2014 - Mar 2014

Visual Designer (Contract)

9Slides

Created brand and marketing assets at a small startup, presenting work directly to the CEO.

Jun 2011 - Nov 2013

Visual Designer

Jordan Crown Design

Designed custom brochure sites for local businesses.

Education

University of Washington, Seattle

School of Art, Division of Design

BA Design Studies - Concentration in human-centered design, interaction design, and visual communication design.

Skills

  • End-to-end design
  • Interaction design
  • Systems thinking
  • Product thinking and business alignment
  • Design systems and component libraries
  • User research and insights synthesis
  • Rapid prototyping and validation
  • Data-informed decision making
  • Cross-functional collaboration
  • Workshop facilitation
  • Stakeholder management
  • Accessibility (WCAG)

Tools

  • Figma
  • Sketch
  • Adobe Illustrator
  • Adobe Photoshop
  • Miro
  • Jira
  • Notion
  • Appcues
  • UserTesting.com
  • Maze
  • Sprig
  • FullStory

Hats

Sales person

Pitching and selling ideas to cross-functional teams and leaders, building the case for design decisions and getting buy-in from stakeholders who don't always speak the same language.

Educator

Leading stakeholders through the design process, tools, and methodology, making sure everyone understands not just what we're building, but why.

Negotiator

On roadmap, deadlines, priorities, lunch. Finding the middle ground between what's ideal and what's actually shippable.

Collaborator

Bringing PMs, engineers, and stakeholders together, capturing alignment and keeping projects moving.

Mentor

Supporting junior and mid-level designers through feedback, process, and the kind of stuff they don't teach in design school.

Portfolio

About me

Christine Komatsu

Senior Product Designer

I think it was my obsession with the X-Files that informed my product design career.

 

Like Mulder, I’m relentlessly curious, I follow where the evidence leads, and I’m obsessed with uncovering patterns that tell the real story.

 

And like Scully, I’m data-driven, methodical, and question assumptions including my own.

 

Product design is investigative work and I'm here for the messy, mission-driven problems that don't have easy answers (because the truth is out there!).

Work summary

DEC 2023 - Sep 2025

Senior Product Designer

Elevate K-12

Led design across B2B and B2C core products. Overhauled onboarding and implementation for school and district customers from the ground up, reducing timelines from months to weeks.

Mar 2022 - Jun 2023

Senior Product Designer

CareRev

Led design on the core B2B product, architecting a roles and permissions framework that drove a 30% reduction in manual implementation and created a new revenue opportunity.

Jun 2017 - Mar 2021

Senior Product Designer

Rosetta Stone

Senior design lead on high-impact products: a core B2B platform, an award-winning tutoring app, a custom Uber Rewards solution that beat adoption targets, endangered languages preservation, and more.

Dec 2014 - Feb 2017

Senior UX Designer

projekt202

Cross-industry UX consulting, with a focus on shaping design direction and leading end-to-end research for web and mobile experiences.

Feb 2014 - Mar 2014

Visual Designer (Contract)

9Slides

Created brand and marketing assets at a small startup, presenting work directly to the CEO.

Jun 2011 - Nov 2013

Visual Designer

Jordan Crown Design

Designed custom brochure sites for local businesses.

Education

University of Washington, Seattle

School of Art, Division of Design

BA Design Studies - Concentration in human-centered design, interaction design, and visual communication design.

Skills

  • End-to-end design
  • Interaction design
  • Systems thinking
  • Product thinking and business alignment
  • Design systems and component libraries
  • User research and insights synthesis
  • Rapid prototyping and validation
  • Data-informed decision making
  • Cross-functional collaboration
  • Workshop facilitation
  • Stakeholder management
  • Accessibility (WCAG)

Tools

  • Figma
  • Sketch
  • Adobe Illustrator
  • Adobe Photoshop
  • Miro
  • Jira
  • Notion
  • Appcues
  • UserTesting.com
  • Maze
  • Sprig
  • FullStory

Hats

Sales person

Pitching and selling ideas to cross-functional teams and leaders, building the case for design decisions and getting buy-in from stakeholders who don't always speak the same language.

Educator

Leading stakeholders through the design process, tools, and methodology, making sure everyone understands not just what we're building, but why.

Negotiator

On roadmap, deadlines, priorities, lunch. Finding the middle ground between what's ideal and what's actually shippable.

Collaborator

Bringing PMs, engineers, and stakeholders together, capturing alignment and keeping projects moving.

Mentor

Supporting junior and mid-level designers through feedback, process, and the kind of stuff they don't teach in design school.